Stuck in the minutia of life Joe Franek, a Boston-bred baggage handler, fears he'll never amount to anything. Being a pilot is his goal, but the dream seems far off as financial pressures mount. When tasked with transferring an incoming bag, Franek cracks and steals from the case owned by Mohammad Atta and destined for American Airlines Flight 11 on September 11th, 2001. The suitcase misses Flight 11, forcing Franek to re-tag it for later departure. Franek's world is turned upside down when Flight 11 crashes into the World Trade Center. All air traffic is grounded, and the chaotic airport is locked down. Tortured by his careless actions, Franek becomes obsessed with tracking down the bag he delayed. Risking his job and sacrificing his security, Franek becomes a suspect, but his act of courage turns him into an unlikely hero and gives him the legacy for which he longed.