In Toronto, Nicole is feeling depressed with her pharmacist job with an overbearing boss and her family life is a mess. In that gloom, Nicole starts receiving letters from a secret admirer bearing sympathy, gifts and instructions if she still wants the correspondence. Intrigued, she follows the directions and they invigorate her even as the letters become more bizarre. Eventually, Nicole figures out her admirer's identity and things take a disturbing turn with a difficult plea. Now, Nicole must decide how willing is she to fulfill it and whether there is more to this situation than it appears.