Amey and Shama are well known doctors and live with their daughter Akshata and full fill all her dreams but Akshata feels that she should also have loving grandparents.Amey and Shama unfortunately cant full fill this wish as they both are orphans,Akshata accidentally dials a call and meets an old lady Sumitra on the other line.Sumitra lives a lonely life as her son Sumeet re located to U.S with his family and she misses her grandchildren.Akshata and Sumitra bond over the phone and daily connect with each other after her school when she tells her parents about Sumitra they decide to meet her but upon reaching there they find her door locked.