In London, during October 1993, England is playing Holland in the preliminaries of the World Cup. The Bosnian War is at its height, and refugees from the ex-Yugoslavia are arriving. Football rivals, and political adversaries from the Balkans all precipitate conflict and amusing situations. Meanwhile, the lives of four English families are affected in different ways by encounter with the refugees; one of the families improbably becomes involved with a Balkan refugee through the England vs. Holland match.